Techspedient Privacy Policy

Effective Date: May 13, 2026

Introduction

Welcome to Techspedient. Techspedient LLC (“Techspedient,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you provide to us through our website, communications, and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, submit forms, schedule appointments, or engage with our services.

By using our website or communicating with Techspedient, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

This may include:

  • Name
  • Company or practice name
  • Email address
  • Phone number
  • Mailing address
  • Appointment information
  • Information submitted through contact forms, chat widgets, or scheduling tools

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

Communications Information

We may collect information related to:

  • Phone calls
  • SMS/text messages
  • Chat conversations
  • Support requests
  • Appointment scheduling interactions

Calls and messages may be recorded or retained for quality assurance, training, security, and documentation purposes.

How We Use Information

We use collected information to:

  • Respond to inquiries
  • Schedule appointments and discovery calls
  • Provide managed IT and cybersecurity services
  • Improve customer support
  • Send appointment reminders and service-related communications
  • Monitor and secure our systems and communications
  • Improve website functionality and user experience
  • Comply with legal or regulatory obligations

SMS Messaging and Communications

By providing your phone number, you consent to receive conversational, appointment-related, and customer care text messages from Techspedient.

These messages may include:

  • Appointment confirmations
  • Discovery call reminders
  • Customer service communications
  • Missed call responses
  • Support-related follow-up communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing of Information

Techspedient does not sell personal information.

We may share information with trusted service providers or partners solely as necessary to operate our business and provide services, including:

  • Cloud hosting providers
  • Scheduling platforms
  • Communication providers
  • Payment processors
  • Security and compliance partners

Information may also be disclosed if required by law, subpoena, legal process, or to protect the rights, safety, or security of Techspedient, our clients, or others.

Data Security

Techspedient takes reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no system or method of electronic transmission can be guaranteed to be completely secure.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website performance and user experience.

Users may configure their browser settings to refuse cookies, although some website functionality may be impacted.

Third-Party Services

Our website and communications may integrate with third-party services including:

  • Microsoft 365
  • Zoom
  • GoHighLevel
  • Calendly
  • Payment processors
  • Cloud providers

These third-party services maintain their own privacy policies and terms.

Healthcare and HIPAA

Techspedient provides IT and cybersecurity services to healthcare organizations. While we support clients in implementing HIPAA-focused security best practices, use of this website does not establish a Business Associate Agreement (BAA) or formal compliance relationship.

Please do not submit protected health information (PHI) through website forms, chat widgets, or unsecured communications.

Your Rights

Depending on your jurisdiction, you may have rights related to:

  • Accessing your information
  • Correcting inaccurate information
  • Requesting deletion of information
  • Opting out of communications

To make requests regarding your information, contact us using the information below.

Contact Information

Techspedient LLC

Phone: 800-774-5194

Website: https://www.techspedient.com

Email: hello@techspedient.com

Updates to This Policy

Techspedient may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.